When will you receive the order?

For Domestic Orders (within India):
Our delivery partner for national orders is Delhivery. We take 1 business day to
process and dispatch your order. And it takes 4-6 business days for the order to
be delivered across India.
However, if the address/pin code/phone no. is incorrect, the pin code is
unserviceable, or if the color match is taking time, then it could take some extra
days to dispatch your order based on the time taken to communicate and match
the product to your hair.
Please note: During festivals, adverse weather conditions, natural calamities or
political crises and curfews, your shipment may get further delayed. We assure
you that we will try our best to deliver your product as quickly as possible and
truly appreciate your patience during these times.

For International Orders (outside India):
Our delivery partners for international orders are DHL and FedEx. It takes up
to 7-10 business days from our end to deliver regular orders, but for custom
orders it may take an additional 2 days to clear the custom payment and
KYC which has to be done by you, the customer.
Please note: The shipping charge for international orders varies, depending on
your country. And custom duty has to be paid by the customer separately as per
the respective country standards.

Hope this helps you! If you have any questions, please reach out to us
on info@smartist.in